Effective Date: December 15, 2023
Thank you for visiting www.panchamiarts.bharatgaatha.com, operated by Panchami Arts and Media Works Pvt Ltd. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, ensuring compliance with the General Data Protection Regulation (GDPR) and e-commerce laws in India. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect:
a. Personal Information:
- Contact Information: Name, address, email address, phone number.
- Transaction Information: Details of purchases made on our Website.
- Identification Information: Government-issued identification for certain transactions.
b. Non-Personal Information:
- Log Data: Information about your computer, browser, IP address, and the pages you visit on our Website.
- Cookies: For more information, please refer to our Cookie Policy.
2. How We Use Your Information:
a. Processing Orders:
- To fulfill and manage purchases, send order confirmations, and handle returns/exchanges.
b. Communication:
- To respond to your inquiries, provide customer support, and send you updates about your order.
c. Marketing:
- With your consent, we may send you promotional materials about our products, services, and special offers.
d. Website Improvement:
- To analyze Website usage, improve content, and enhance user experience.
3. Disclosure of Information:
a. Service Providers:
- We may share your information with third-party service providers who assist us in operating the Website and providing services.
b. Legal Compliance:
- We may disclose your information if required by law or in response to a valid legal request.
4. Your Rights:
a. Access and Correction:
- You have the right to access, correct, or delete your personal information. Contact us at gaathabharat@gmail.com for assistance.
b. Marketing Preferences:
- You can opt-out of receiving marketing communications by following the instructions in our communications or contacting us.
5. Security:
a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6. International Data Transfers:
a. Your personal information may be transferred to and processed in countries other than your own. We will take appropriate safeguards to protect your information.
7. Children’s Privacy:
a. Our Website is not intended for children under 13. We do not knowingly collect personal information from children.
8. GDPR Compliance:
a. As a data subject under GDPR, you have rights regarding your personal data. We honor these rights, including the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, and the right to data portability.
9. Indian E-commerce Laws Compliance:
a. We comply with the applicable laws in India, including but not limited to the Information Technology Act, 2000, and the rules thereunder. Transactions on our Website are governed by the laws of India.
10. Changes to the Privacy Policy:
a. We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on the Website.
11. Contact Information:
a. If you have any questions or concerns about this Privacy Policy, please contact us at gaathabharat@gmail.com.
12. Data Controller:
a. The data controller for your personal information is Panchami Arts and Media Works Pvt Ltd, located at D-95, South City, Raebareli Road, Lucknow – 226025, Uttar Pradesh, India.
13. Retention of Personal Information:
a. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
14. Payment Information:
a. Payment transactions are processed securely through third-party payment processors. We do not store your financial information on our servers.
15. Third-Party Links:
a. Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of third parties before providing any personal information.
16. Consent:
a. By using our Website, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
17. Data Breach Notification:
a. In the event of a data breach that may compromise your personal information, we will notify you and the relevant authorities in accordance with applicable laws.
18. Automated Decision-Making:
a. We do not use automated decision-making processes, including profiling, that significantly affect you.
19. Cross-Border Data Transfers:
a. If we transfer your personal information outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place, such as standard contractual clauses or other legal mechanisms.
20. Governing Law:
a. This Privacy Policy is governed by the laws of India. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India.
21. Updates to the Privacy Policy:
a. We reserve the right to modify this Privacy Policy at any time. Please review this page periodically for changes. The date of the last update will be reflected at the top of the policy.
22. Contact for Data Protection Concerns:
a. If you have concerns regarding the processing of your personal information or questions about this Privacy Policy, please contact our designated Data Protection Officer at gaathabharat@gmail.com.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.